Public Information Bulletin (PL)

Public Information Bulletin (PL)



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COVID-19 – the list of safety regulations valid during flights

General instructions

  • Wear a medical face mask, ensure it is used and disposed of correctly. Replace the mask every 4 hours (unless instructed otherwise)
  • Observe 1.5-metre physical distancing
  • Wash hands regularly for at least 20 seconds with soap and water or, where not available, use alcohol-based hand-sanitising solutions
  • Cover the mouth and nose with a tissue or flexed elbow when sneezing or coughing (respiratory etiquette)
  • Do not touch surfaces and limit direct contact with other people.
  • Be kind to each other — it is the only way we can get through this


Before leaving for the airport

  • Read your airline’s health safety promotion material
  • Make sure you have sufficient medical face masks and hand sanitiser for your entire journey
  • Make sure you allow enough time for your journey to the airport, including security checks at the airport


At the departure airport

  • Contact airport staff if you have any questions or if you feel uneasy
  • Be prepared for thermal screening (body temperature check)
  • Observe physical barriers or signs indicating physical-distancing requirements
  • Check-in your bag whenever possible rather than taking it through security
  • Wear a medical face mask, and expect to be denied to enter the terminal and during boarding if you do not have one


On the aircraft

  • If you have any questions or feel uneasy, ask a cabin crew member (they are there to help you in this new situation) and be nice to them
  • Watch the cabin safety demonstration so you know what is happening on your flight
  • Reduce the use of the individual air-supply nozzles as much as possible


At the arrival airport

  • Practice physical distancing, hand hygiene and cough etiquette and wear a medical face mask.
  • Collect your bags and leave the terminal building as soon as possible.
  • Reduce the risk of virus transmission by minimising interaction with people in the arrival terminal.